Birdeye

Birdeye is a leading reputation management and digital customer experience platform that empowers local businesses and multi-location brands to enhance their online presence and customer interactions. Founded in 2012, Birdeye serves over 100,000 businesses, leveraging AI-powered solutions to engage customers, drive loyalty, and excel in their local markets.

Mission and Vision

Birdeye's mission is to provide multi-location businesses with the data and tools to deliver exceptional experiences at every step of the customer journey. The company envisions a world where customer experiences are seamlessly managed, enabling businesses to thrive through positive interactions.

Company Culture and Values

Birdeye fosters a culture centered around customer happiness, innovation, world-class performance, and family spirit. These values guide the company's operations and interactions, creating a supportive and dynamic environment for employees.

Employee Experience

Employees at Birdeye appreciate the company's commitment to professional development, inclusive culture, and collaborative atmosphere. The organization encourages employees to bring their authentic selves to work, fostering a sense of belonging and empowerment.

Diversity and Inclusion

Birdeye is dedicated to creating an empowering and welcoming workplace culture. The company celebrates uniqueness, fosters a sense of belonging, and encourages all employees to bring their true selves to work. Employee resource groups such as Birdeye Women, Blackbirds Network, and LGBTQ+ support diverse communities within the organization.

Benefits and Compensation

Birdeye offers a comprehensive benefits package designed to support employees' well-being and professional growth, including:

• Health Coverage: Premium medical, vision, and dental insurance for employees and their families.
• Retirement Plans: 401(k) plan with employer match.
• Paid Time Off: Unlimited paid time off to ensure work-life balance.
• Parental Leave: Paid maternity, paternity, and adoption leave.
• Professional Development: Opportunities for learning and career advancement.

Career Development

Birdeye emphasizes continuous learning and career advancement, providing abundant opportunities for growth and development. The company supports employees in building their careers through mentorship and challenging projects.

Birdeye

Application Process

The application process at Birdeye is designed to assess candidates' skills, cultural fit, and alignment with the company's mission. It typically involves interviews and assessments tailored to the specific role, ensuring a comprehensive evaluation of each applicant.