PagerDuty is a leading digital operations management platform that empowers organizations to deliver exceptional digital experiences to their customers. By providing real-time incident response and management solutions, PagerDuty enables teams to prevent, manage, and resolve incidents effectively, ensuring operational excellence.

Mission and Vision

PagerDuty's mission is to elevate real-time work for the digital enterprise, ensuring that businesses can efficiently respond to and resolve critical incidents. The company aims to empower teams with a reliable, user-friendly platform that streamlines incident management, enhances collaboration, and minimizes downtime.

Company Culture and Values

PagerDuty's culture is built upon five core values:

1. Champion the Customer: Prioritizing customer success and delivering solutions that meet their needs.
2. Run Together: Fostering collaboration and teamwork across the organization.
3. Ack & Own: Encouraging accountability and ownership of actions and outcomes.
4. Take the Lead: Promoting leadership and proactive problem-solving.
5. Bring Yourself: Valuing authenticity and inclusivity, allowing employees to bring their whole selves to work.

Employee Experience

Employees, known as Dutonians, appreciate PagerDuty's people-first culture, which emphasizes inclusion, well-being, and innovation. The company offers flexible work arrangements, generous paid time off, and wellness programs to support work-life balance.

Diversity and Inclusion

PagerDuty is committed to creating a diverse environment and is an Equal Employment Opportunity (EEO) employer. The company provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Benefits and Compensation

PagerDuty offers a comprehensive benefits package designed to support employees' well-being and professional growth, including:

• Competitive Pay and Equity: Providing market-aligned salaries and stock options.
• Health Coverage: Offering medical, dental, and vision insurance from day one.
• Paid Time Off: Generous vacation policies, company holidays, wellness days, and an end-of-year holiday closure.
• Parental Leave: Up to 22 weeks for the pregnant parent and up to 12 weeks for the non-pregnant parent.
• Volunteer Time Off: 20 hours of paid volunteer time annually.
• Career Development: Hands-on career and leadership development programs.

Career Development

PagerDuty emphasizes continuous learning and career advancement, providing resources and opportunities for employees to develop their skills and progress within the company. The organization fosters an environment where innovation and personal growth are encouraged.

Application Process

PagerDuty's application process is designed to assess candidates' skills, cultural fit, and alignment with the company's mission. It typically involves virtual interviews conducted via Zoom, following a structured, competency-based model to ensure a fair and equitable experience for all candidates. Applicants are encouraged to communicate openly with recruiters throughout the process.