Navan is seeking a highly skilled Senior Full Stack Developer with experience in Call Center Application Software Systems (CCASS) to join our dynamic team. You will be responsible for developing and maintaining scalable software solutions that enhance our call center capabilities. As a Full Stack Developer, you will have a strong background in both front-end and back-end development, with a particular focus on Java and JavaScript technologies.
What You’ll Do:
- Design, develop, and implement software solutions that integrate with Genesys or other CCASS platforms.
- Write clean, maintainable, and efficient code across the full stack, from the user interface to server-side applications.
- Build and maintain databases, servers, and systems that support our call center operations.
- Collaborate with cross-functional teams to ensure seamless integration and implementation of software solutions.
- Participate in code reviews, unit testing, and other quality assurance practices.
- Stay current with the latest industry trends and technologies in call center software and full stack development.
What We’re Looking For:
- Proven experience as a Full Stack Developer or similar role, with a focus on Java and JavaScript.
- Should have 3-5 years of experience.
- Strong experience with front-end technologies, including HTML, CSS, and JavaScript, as well as frameworks like React or Angular.
- In-depth knowledge of Java for backend development, with experience in frameworks such as Spring or Hibernate.
- Experience with Genesys or other call center application software systems, with a solid understanding of call routing, IVR, and telephony integration.
- Familiarity with RESTful API design and development.
- Excellent problem-solving skills and the ability to work in a fast-paced environment.
- Strong communication and teamwork abilities.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
