Airtable is seeking a Product Operations Specialized Solution Consultant to join our pre-sales organization. This role focuses on building trust with technology and business leaders at our largest customers. Provide thought leadership and technical expertise in leveraging Airtable's Product Operations Solution helping customers achieve bringing product to market quickly.
Responsibilities:
Work hand in hand with Airtable’s Sales and Solution Consulting teams to drive Product Operations opportunities to close. Provide thought leadership, competitive positioning and expertise in digital product management lifecycle.
- Lead technical buying cycles and drive requirements by conducting Proofs of Value, RFx Responses by generating the Technical Win.
- Partner with customers to understand their business challenges related to Product Operations and translate them into solutions that showcase how they can use Airtable to help them achieve agility and adapt processes quickly.
- Articulate how Airtable's no-code platform in conjunction with Product Operations enables innovation, new governance models, and enhanced employee engagement, leading to faster transformation and a competitive advantage.
- Showcase Airtable's vision of enabling anyone to build apps regardless of technical expertise, highlighting the benefits of AI capabilities like Cobuilder in opening up development to a wider range of users.
- Guide customers on how to operationalize product release schedules and their data from various sources, including Snowflake, Databricks, and other systems of record, making high-value data accessible, actionable, and AI enabled for their business teams.
- Leverage the power that Airtable has to make AI accessible for our customers in powerful ways that transform business processes
- Lead technical workshops and educational sessions showcasing Airtable's intuitive interfaces and automation capabilities with Product Operations, as well as the power of AI in building apps and workflows.
- Develop and present compelling narratives and solutions to audiences ranging from C-level executives to technical teams, highlighting Airtable's value in driving digital business transformation.
- Collaborate with internal Airtable teams and contribute to the creation of thought leadership materials such as best practices, white papers, and workshops.
- Uplevel Core Presales Functions on Product Operations Solution wins and value realized by customers.
- Collaborate with Airtable Product Leaders to provide customer sentiment to help enhance product direction and roadmap.
Industry Expertise:
- Possess a deep understanding of the challenges enterprises face today, including the need for constant innovation, balancing global scale with local flexibility, and navigating the opportunities and concerns presented by AI.
- Understanding of product development lifecycle using development frameworks such as SCRUM and Agile.
- Articulate how Airtable's unique approach addresses these challenges by offering agility, scalability, automation, AI adoption in a safe model, and consolidation of SaaS sprawl.
- Demonstrate how traditional work management tools and custom internal apps are failing to deliver the agility businesses need, positioning Airtable as a superior solution.
- Showcase knowledge of industry trends and best practices in no-code application development, data management, and business process automation.
Qualifications:
- 7+ years of proven success in driving change and influencing senior technology leaders within a pre-sales, customer-facing, or delivery-focused role.
- Demonstrated ability to use human-centered design techniques to understand customer needs and develop tailored solutions.
- Experience presenting complex technical concepts and architectures in a clear and concise manner to diverse audiences.
- A passion for innovation and emerging technologies, with a focus on the transformative potential of no-code platforms.
- Strong understanding of Airtable's platform capabilities and the ability to articulate its value proposition in different industry contexts.
- Excellent communication, collaboration, and problem-solving skills, with a proven ability to work effectively with cross-functional teams.
