About the role:
Samsara’s Product team works to bring our disruptive IoT technology to market, accelerating the adoption of sensor data to improve industrial efficiency at a massive scale. Vehicle Telematics is one of our largest revenue generating products and telematics devices and the data we acquire from them create the foundation for numerous Fleet user experiences across Samsara’s portfolio. As a member of the Product team, you’ll be responsible for the end-to-end success of new and existing products and features that delight our customers and further Samsara’s vision. Samsara’s approach to product management is rooted in a deep understanding of the customer. You’ll learn about our customers’ operations, identify the most meaningful problems that we could solve for them, and develop a product vision that maximizes the impact Samsara can make on the market.
This is a remote position open to candidates based in the United States.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
- You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
- You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
- You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.
In this role, you will:
- Interface directly with leaders at our customers and partners to shape solutions and ensure their ultimate success.
- Build deep relationships with strategic partners including Automotive Tier 1 and 2 suppliers, heavy-duty trailer OEMs, component suppliers, and external camera partners
- Contribute to and drive execution of Samsra’s strategy to engage and leverage suppliers to expand Samsara’s product offerings efficiently
- Research and build a pipeline of strategic vendors based on market research and the needs of the business
- Leverage data to understand our customers, industry dynamics and market positioning to ensure effective prioritization, establish a roadmap and define long-term strategy across products and features.
- Launch new features and infrastructure in collaboration with Design, Engineering and Marketing.
- Develop a technical understanding of our product’s systems and work with engineers and stakeholders to identify meaningful improvements.
- Seek improvements to improve the practice of product management at Samsara to help drive hyper-growth at scale.
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Minimum requirements for the role:
- 5+ years in Product Management / Strategic Partnerships roles, and 7+ years of experience total
- Strong technical understanding, with the ability to establish credibility with engineers and occasionally be able to get hands-on
- Knack for gleaning customer insights from quantitative and qualitative data.
- Bias-to-action and hands-on experience delivering business results. You’re not afraid to get your hands dirty.
- Ability to lead & influence team members at all levels of the organization. This includes excellent communication skills, holding yourself and others accountable, and making difficult trade-off decisions. Must be comfortable presenting to customers, partners, and internal audiences.
- Ability to work effectively with global remote teams across several time zones (primarily NA & EMEA)
- Experience working in Enterprise Cloud SaaS
- A deep appreciation for customer feedback and insights, and using those insights to shape strategy
An ideal candidate also has:
- Bachelor's degree in a technical field such as Computer Science, Electrical, Automotive or similar preferred. MBA is a bonus
- Deep experience leading strategic initiatives and building products involving ecosystem partnerships
- Connected vehicle/Telematics experience and knowledge of Connected Vehicle or Telematics technologies/protocols
- Ability to manage through ambiguity and clarify priorities