About the role:
Samsara’s Deal Desk team partners closely with our Sales organization to drive market wins and achieve our revenue targets. We are a highly collaborative, global team from a diverse range of backgrounds, focused on making Samsara Deal Desk a great place to work and develop our careers. As a part of the Deal Desk team, you will work with Sales, Sales Operations, Customer Success, Product, Legal, and Finance to define deal success and align on a commercial strategy that is a win-win for the customer, Samsara, and our partners. The ideal candidate is highly self-motivated, intellectually curious, possesses a strong commercial mindset and interpersonal skills, thrives in a fast-paced environment, and enjoys collaborating with other teams to solve commercial challenges.
This is a remote position open to candidates based in the United Kingdom.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
- You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
- You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
- You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.
In this role, you will:
- In close partnership with Sales, guide the structure and execution of deals while optimizing for customer experience, revenue, profitability, and compliance.
- Influence deals by advising on optimal deal structure, discounting best practices, and standard commercial terms. Educate Sales on standard commercial strategy to drive deal velocity and repeatable success.
- Evaluate deal financials, including deal margin, payment terms, and cash flow, to optimize deal execution against company financial targets.
- Mitigate risk through application of standardized terms, ensuring deals align with company policies and revenue recognition requirements.
- Manage the EMEA Deal Desk support request and quote approval queue, consistently maintaining SLAs with high impact output.
- Proficiency in understanding deal financials to drive business decision-making.
- Coordinate closely with internal stakeholders & customers to drive deal closure and ensure a seamless customer experience.
- Collaborate with Enablement to build and deliver training sessions for Sales.
- Identify opportunities for process improvement and, in conjunction with leadership, implement solutions to quantifiably increase efficiency.
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
Minimum requirements for this role:
- Bachelor’s Degree or experience in lieu of Degree
- 5+ years of experience either in Deal Desk, Finance, Sales Operations or Revenue Operations
- Proficiency in understanding the overall construction of complex, enterprise SaaS deals; able to advise on booking and revenue recognition ramifications based on deal construct.
- Ability to analyze deal economics and explain available commercial levers to Sales.
- Successful track record of operating in a high-growth business, with a demonstrated ability to drive results independently.
- Ability to balance competing priorities in a fast-paced environment and demonstrate strong time management skills.
- Highly responsive; ability to work extended hours during month and quarter-end cycles, as needed.
An ideal candidate also has:
- Experience with CRM tools (e.g. Salesforce) and Google Sheets / MS Excel
- French language proficiency
- Excellent communication skills with the ability to build effective cross-functional partnerships and explain changes to policies and procedures.
- Strong problem-solving mentality, with an ability to independently navigate internal resources and proactively manage internal blockers for approval and booking of non-standard deals.
- Excellent commercial reasoning skills, balancing an acute attention to detail with the ability to recognize the bigger picture.
- Ability to balance competing priorities in a fast-paced environment and demonstrate strong time management skills.
- Highly responsive; ability to work extended hours during month and quarter-end cycles, as needed.