Avetta connects networks of safe workers, companies, and assets. We help our clients manage risk, increase productivity, and ensure the safety of their workforce – including contracting companies, workers and assets in our cloud-based platform. We are an NZQA accredited industry leader in training and competency management across infrastructure and utilities sectors in New Zealand.
SUMMARY
The purpose of the trainer/assessor role is to deliver engaging and practical training and assessment programmes that improve worker performance by enabling the competence to carry out their work to a high standard and to do it safely. The role requires development and updating of training and assessment materials incorporating best practice techniques. Participation in quality improvement processes including self-assessment, formal evaluation and moderation are an important aspect of the role.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- To work with individuals and/or organisations to develop and provide engaging, relevant, practical training and assessment programmes across infrastructure industries.
- To provide work type competency (WTC) and industry Health and Safety related training.
- Coach and mentor candidates to successfully complete all on-job requirements.
- Effectively identify and deliver to the varying level of support needed by candidates.
- Establish customer needs for training and assessment and thinking outside the box to solve customer training problems.
- Developing and updating course training material and training activities.
- Developing and updating assessment activities and carrying out post-course and workplace assessment within identified deadlines.
- Carrying out internal moderation of assessment.
- Assessing the effectiveness of own training design and delivery.
- Staying up to date with industry practice, rules, and standards.
- Liaise with relevant organisations, industry, and professional bodies, as required and participate in industry working groups to improve industry training outcomes.
- Keeping training and assessment information up to date for each candidate in the LMS.
- To work well within the Avetta team and its priority behaviours to maintain a high level of quality and ensure continued business success.
- Other functions as determined by business requirements.
MINIMUM SKILLSET:
- Proficient skills in Microsoft products – Outlook, Teams, PowerPoint, Word and Excel.
- At least three years’ industry work experience in either the Telecommunications, Electricity Supply, or Infrastructure Industry.
- Must have the desire and commitment to continually upskill and improve.
- Need to be patient and flexible in teaching methods, and able to coordinate people at different stages of learning.
- Must be punctual, organised, able to plan and be flexible.
- Need to be curious, proactive and always looking for continuous improvement opportunities.
- Must be self-motivated, positive, and outgoing.
- Must have good problem solving and decision-making skills.
- Must be able to communicate clearly and relate well to people from a wide range of cultures and backgrounds.
- Must be able to work well in an open environment with other team members.
Physical Requirements
- A good standard of physical health and fitness is required for this role.
- A tidy and professional standard of dress is required.
METRICS THAT MATTER:
- Always demonstrates safe working practices.
- Develops fit for purpose training and assessment programmes.
- Demonstrates effective and engaging facilitation skills and consistently receives positive feedback from evaluations.
- Programmes are completed successfully, and qualifications awarded on time and within budget.
- Compliance with the Avetta Quality Management System, standard setting body requirements and NZQA requirements.
EDUCATION, TRAINING AND EXPERIENCE:
- An Electrical Registration AND/OR other recognised relevant technical qualification e.g., Electrical Trade Certificate, NZ Certificate in Electricity (Distribution)/Engineering and/or Telecommunications.
- A full clean driver’s licence.
- Assessor or Adult Education Qualification.
- Experience with supervising/mentoring staff desirable.
- Experience in a training role preferred.
- Understanding of relevant industries including NZ Electricity Supply, Telecommunications or Infrastructure.
- Clear understanding of current statutes and codes of practice governing work in relevant sectors.
- Knowledge of the NZQA framework.
