Manager, Customer Development
Location: Onsite, Alpharetta, GA
Employment Type: Full-Time
Compensation: $80,000.00 - (Range applies to US candidates only) + Benefits/Variable Comp/Equity - Range may vary based on experience
Benefits Offered: Vision, Medical, Life, Dental, 401K
SUMMARY
The Manager of Customer Development is responsible for creating a strategy for new opportunities within our current customer base and leads across the globe to sell the company’s products. This role is also responsible for the direction and supervision of the Customer Development Representatives & GES (Training) Account executives Globally. This role acts as the face of the company and helps nurture business relationships and develop high-potential prospects.
The Manager of Customer Development is a champion for prospecting, lead generation and qualification, relationship building and RFP/RFI/proposal development efforts. You will be active on social media and other channels and be active in various industry-specific groups.
PRIMARY DUTIES AND RESPONSIBILITIES
- Manage Global customer development representatives and GES (Training) account executives through targeted motivation and mentoring.
- Prospecting and building organic pipeline within designated targets.
- Nurturing relationships with targeted prospects withing our customer base via various communications channels —including social media and email — as part of the agency marketing plan.
- Leading prospect follow-up, arranging calls/meetings with prospects and managing multiple business development engagements.
- Researching, analyzing and monitoring market, competitive and target industry factors to capitalize on customer development opportunities.
- Utilizing agency thought leadership and case studies to build connections with prospects.
- Achieve assigned appointment and revenue targets.
- Provide support for local marketing events.
- Participate in strategic development of territory and accounts.
- Position OneStream: Articulately and effectively convey the OneStream value proposition via written, virtual and in-person presentations, by leveraging custom business cases, marketing assets and customer success stories.
- Opportunity Identification: Proactively identify new sales opportunities within the existing customer base by understanding their evolving needs and challenges and OneStream’s value proposition.
- Upselling and Cross-Selling: Introduce additional products or services that meet the evolving needs of our customers, driving upsell and cross-sell opportunities.
- Strategic partner in establishing pipeline generations strategy / go-to market strategy with Sales, Marketing, GES, Customer Success as well as potentially other departments.
REQUIRED EDUCATION AND EXPERIENCE
- Three to five years of successful business experience managing a team.
- Sales experience helpful, but not necessary.
- Financial or Accounting background helpful.
- Leadership skills and/or experience.
PREFERRED EDUCATION AND EXPERIENCE
- Experience with financial software helpful
KNOWLEDGE, SKILLS AND ABILITIES
- Excellent verbal and interpersonal skills
- Outgoing personality
- Professional and credible
- Results-driven
- Able to multi-task; Time management
- Detail-oriented
- Comfortable interacting with C-level executives
- Flexible and adaptable
Who We Are
OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visitwww.onestream.com.
Why Join The OneStream Team
- Transparency around corporate structure, salary, and benefits
- Core value of customer success
- Variety of project work (not industry specific)
- Strong culture and camaraderie
- Multiple training opportunities
Benefits At OneStream
OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are:
- Excellent Medical Plan
- Dental & Vision Insurance
- Life Insurance
- Short & Long Term Disability
- Vacation Time
- Paid Holidays
- Professional Development
- Retirement Plan
All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship.
OneStream is an Equal Opportunity Employer.
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