Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. More than 3,200 customers, including Atlassian, Jersey Mike’s, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth.
As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.
Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.
About the role
You’ll be joining our Product Growth team as our Product Analyst responsible for supporting our Growth PMs with insights and analysis to improve our self-serve customer journey from signup to purchase and long-term retention. You’ll play a critical role in growing our self-serve business, by diving deep into our behavioral data (we use Amplitude, of course) to find opportunities for growth.
You’ll be part of a cross-functional team of growth professionals who own our self-serve Plus business. We expect this business to contribute to 15% of Net ARR next year and we need your skills and passion to get us there.
What you’ll do
- Conduct in-depth analysis to create actionable insights around customer journey patterns and product usage connecting product data with business outcomes.
- Collaborate closely with Growth PMs and Marketers to design, execute and improve bets and experiments across the entire self-serve customer journey.
- Effectively develop and communicate recommendations based on analysis to the team and cross-functional stakeholders
- Develop & refine metrics definitions, help us forecast our quarterly product metrics, run our weekly reporting and proactively surface updates when numbers are up/down.
You’ll be a great fit for the team if you
Embrace the customer as part of the team. We believe you don’t build what the customer wants, but what the customer wants to become. To create that future, you first have to be an expert in the problem. You interact with customers directly - proxies don’t work - so you always gather first-hand feedback. If you don’t define the problem correctly, everything else is useless.
Empower everyone to be a leader. We believe teams closest to the problem are best suited to make the hard decisions quickly. We don’t institute stage gates for a reason - you are given autonomy to ensure we are always progressing forward. However, no individual alone is responsible for making every decision. To be a leader means regularly seeking out the opinions of others and giving everyone a stake in the outcome.
Inspire through storytelling. We believe it is our responsibility to motivate through memorable stories that build a deep understanding of our users' experience. You should tell stories to communicate strategy and inspire the outcomes we want to create for our customers. Building a product is about envisioning some future state, and stories can help people relate to where we are and where we are going.
Learn through frequent iteration. We believe that rapid iteration is the #1 indicator of success. You strive for a 10x vision, but you get there through 0.1 iterations. To continuously learn, you have to co-develop with customers. It may be faster to build behind closed doors, but by testing “skateboards” you can learn if you’re on the right path and gain the confidence needed to build a world-class experience.
At a minimum, you should have
- 3+ years experience as a product or growth analyst.
- Deep understanding of and experience with behavioral event data and deriving actionable insights from complex data sets across a broad surface area.
- Proficiency with SQL and extensive experience with using data visualization and product analytics tools (e.g., Amplitude, Tableau, Looker). We live and breathe Amplitude.
- Excellent communication and storytelling skills with the ability to elevate in-the-weeds data and insights to concrete growth opportunities.
- Strong desire for continuous improvement and a passion for developing expertise in Product Analytics to drive impactful decisions.
- Bonus points if you have experience in analytics engineering - creating and managing data pipelines with dbt, python.
Who We Are
The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.
The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.
We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers
Some of our benefit programs include:
- Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans
- Flexible time off, paid holidays, and more
- Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
- Excellent Parental benefits including: 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
- Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
- Employee Stock Purchase Program (ESPP)
Other fun facts about Amplitude:
- We were recognized in the Newsweek Excellence Index 2024.
- Our customers love us! They've said we're the #1 product analytics solution for 15 quarters in a row on G2.
