Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
We’re looking for a motivated Strategic Account Executive with large enterprise selling chops to help us build relationships with the largest global multi-unit restaurant and food-service brands, focusing specifically on top 25 accounts. Olo's industry-leading online ordering platform has changed the restaurant landscape, helping many of our customers achieve 40%+ digital sales. You will help grow our business by understanding client needs and delivering solutions that maximize their digital potential.
We’re looking for someone who is comfortable working at the executive and stakeholder levels within our largest enterprise customers and possesses an exceptional ability to serve as the principal point of contact for complex products and services. You will play a key role in expanding our business by building relationships with the largest restaurant brands and their partners by listening and understanding client needs, and providing digital ordering and delivery solutions that maximize each brands’ revenue.
This is an exciting opportunity to join a growing group of Account Executives within Olo's Enterprise Sales team. You will report to the AVP, Sales, and can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.
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What You'll Do- Close and renew business for Olo’s most strategic enterprise customers and prospects within top 25
- Drive collaboration for the account team throughout the Olo sales process including but not limited to the following sales activities: executing on outbound campaigns for generating pipeline, setting and running customer meetings including related preparation, delivery of follow up material, addressing competitive thread, commercial negotiations, etc. in order to ultimately drive a successful sales campaign
- Quarterback the account team to build strategic account plans that uncover revenue opportunities, identify key stakeholders, and maintain a vision for Olo’s top accounts
- Build and maintain champions within your book of business to develop and cultivate relationships throughout organizations of target restaurants and their partners to deepen Olo’s presence within the account
- Find a great solution for each client using an understanding of their business, financial skills, sales process, and creativity
- Collaborate with Customer Experience team post sale to guarantee a successful program launch and continue to ensure value is delivered to the client as they expected
- Travel frequently to be in person at conferences and meetings with top 25 customers and prospects
What We'll Expect From You- 15+ years experience selling a complex, enterprise B2B SaaS solution; experience selling to Fortune 500 companies required
- Experience in the hospitality/restaurant industry
- Comfortable with extensive travel as required (up to 75%)
- Expertise and experience dealing with large, complicated, political accounts at the most senior levels (preferably with recent direct hands-on executive experience)
- Capability as credible and effective C-level advisor/coach, especially around change management (cultural, technical, and business)
- Successful track record of 100%+ of quota achievement in strategic sales
- You’re the best salesperson you know - client focused, motivated, high sense of urgency and you have prior results to prove it
- Proven experience working and succeeding in a goal-driven environment
- Proven ability to increase sales efficiency and productivity across a dynamic team
- Experience operating in hyper-growth and fast scaling Go To Market environments
- Outstanding listening, negotiations and communications skills
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About Olo
Olo (NYSE: OLO) is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 700 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters, on the 82nd floor of One World Trade Center.
We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays, plus year-end closure, health, dental, and vision coverage for yourself and your family, a 401k match, remote-office stipend, company equity, a generous parental leave plan, volunteer time off, gift matching policy, and more!
Our best estimate of the compensation range for this opportunity is $141,067 - $192,135 annually with an incentive target of 100%, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.
We encourage you to apply!
We value diversity. At Olo, we know a diverse and inclusive team makes our workplace better. Don't meet every single qualification in the job description? Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace that is free from discrimination and harassment; this allows us to make better decisions and better serve the communities we’re a part of. So if you're excited about this role but your previous experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.
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