Solutions Engineering at hyperexponential
Our Solution Engineering team provides a world-class technical capability and domain knowledge to our Revenue function, with a mission to supercharge its three core pillars of Sales, Marketing, and Customer.
Our primary objective is to help our customers realise the full value of our platform – we specialise in handling only the most difficult and interesting problems that our customers face, where only a combination of technical depth, market expertise and Renew knowledge will do.
Your mission
As a Solutions Engineer you'll play a fundamental role in the day-to-day execution of the team's mission.
You'll be a trusted advisor to our prospects - but you know that trust has to be earned. To do so you'll use your excellent interpersonal skills and technical credibility to establish a rapport with your counterparts during the Sales process, catalysing a long-term relationship that'll underpin the success of our future partnership.
You'll be the experts' expert, knowing hx Renew top-to-bottom, inside-out - both breadth and depth. You'll know its limits and which can be pushed. You'll know every trick in the book, the secret combos, and the cheat codes. You'll combine all of this with market knowledge to present 'the art of the possible' (and sometimes seemingly impossible!) to various stakeholders: actuaries, underwriters, IT, and exec.
You’ll also use your ever-increasing customer knowledge to predict future needs for product development and work with our engineering teams to bring these to life.
Key responsibilities
Running proof of concepts (POCs) to demonstrate the capability of hx Renew – often requiring you to innovate at the edge of our capabilities as they look to challenge us with their more technical or complex use cases.
Planning and delivery of product demos to prospective clients with focus of persona based messaging. Personas include actuaries, underwriters, IT, and executive members. This includes working closely with our Customer and Solution Architect teams to develop demos that evidence hx Renew’s power
Contribute to the creation of reusable sales assets to reduce sales cycle, such as:
Exploring innovative ways to create interactive demos
Video libraries of product features/demos
New template models that will expedite the POC process
Support the answering of RFP’s and RFI’s for our sales team
Skills & experience required
Strong technical grounding in Python
Strong presentation skills
Solution-oriented analytical skills
Ability to initiate conversations and make a lasting impact
Goal focused and winning mentality
Bonus points for a (re)insurance background, with understanding of the typical Target Operating Model of a (re)insurer, and where Pricing drives value for the client
Interview Process
Initial call with our Talent team to kick things off
Intro interview our Lead Solutions Engineer
Technical assessment/roleplay with Solutions Engineering team
Values Interview
We offer!
What do we offer?
Share Options
£5,000 for individual and group training and conference budget
25 days’ holiday plus 8 bank holiday days (33 in total)
Company pension scheme via Penfold
Mental health and therapy provision via Spectrum.life
Individual wellbeing allowance via Juno
Private healthcare insurance through AXA
Life Insurance and Income Protection
Top-spec equipment (laptop, screens, adjustable desks, etc)
Regular remote & in-person hackathons, lunch & learns, socials and games nights
Team breakfasts and lunches, snacks, drinks fridge, fun office @ The Ministry
Huge opportunity for personal development and mastery as we grow together!
Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.
