About the team
Dialpad’s Native App is used internally and by the entire base of Dialpad customers. It brings the same Web App experience to the desktop environment (MacOS and Windows) with an enhanced, custom experience and more features.
The Web Client Delivery team’s mission is to provide the foundation through which web-based client applications at Dialpad can be stable, secure, and lightweight. Additionally, they give the teams the tooling and services that enable flexible deployment/distribution and easy debugging by developers.
This team owns the maintenance, upgrading, and development of new features of our electron framework, which supports the entire Dialpad app and the technical logistics around installation management on various systems and environments.
Your role
As a Software Engineer on the Native App, you’ll play a crucial role in ensuring the correct behavior of the Dialpad App in MacOS and Windows environments. Your work will contribute to a new way of deploying our applications into thousands of customer systems, improving the performance of the application, and supporting new features that align with our company's mission.
This position reports to an Engineering Manager in Argentina and will be based in our Buenos Aires Office.
What you’ll do
- Implementing best practices in native application development.
- Continuos improvement of the deployment strategy of the Dialpad application.
- Get feedback from customer agents and support the correct behavior of the entire system.
- As a team, we take full ownership of the entire release process of the Dialpad Application. We trust our team members to bring improvement opportunities into it, empowering them to make a real difference in our processes.
- Tech Stack: JavaScript (Electron framework), Python, GitHub Actions, Google Cloud, CI/CD.
Skills you’ll bring
- You've at least 5 years of professional experience.
- You are passionate about JavaScript.
- You’re familiar with frameworks that wrap web applications for native desktop use such as Electron.
- You’re experienced working across teams to implement successful processes and tooling.
- Collaborative & team player but also able to work independently & autonomously.
Benefits and perks
Professional development
Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.
