The Role
As a Salesforce Administrator at TravelPerk, you’ll play a pivotal role in a growing Salesforce team, central to our company’s commitment to investing in revenue systems. You’ll oversee the day-to-day administration, configuration, customisation, and troubleshooting of our Salesforce environment, crafting innovative solutions that support our Revenue team and drive company-wide efficiency. With a deep understanding of Salesforce and CRM systems, you’ll help build a high-impact Salesforce function as TravelPerk continues to expand.
What You Will Do
- Customise and Configure Salesforce - Design and implement Salesforce solutions that meet the evolving needs of our Revenue organisation. This includes managing user profiles, permissions, and data integrity, as well as building efficient, automated processes using Salesforce Flows to streamline workflows and enhance productivity.
- Develop and Deliver User Training - Create and lead comprehensive training sessions to ensure teams maximise their Salesforce usage. From interactive materials to one-on-one support, you’ll empower users with the skills they need to leverage Salesforce to its fullest.
- Troubleshoot and Resolve Issues - Be the go-to expert for Salesforce troubleshooting, resolving issues around data integrity, functionality, and performance. You’ll work closely with IT and developers to deliver a seamless Salesforce experience across departments.
- Monitor and Optimise Performance - Track Salesforce usage metrics, identifying patterns and opportunities for improvement. Your insights will drive actionable recommendations that enhance system performance and user satisfaction.
- Collaborate Across Teams - Partner with Data, Product, Marketing, Finance, and Revenue teams to lead Salesforce-related projects, enabling cross-functional workflows and introducing new features. As we grow, you’ll be instrumental in shaping an efficient, cohesive Salesforce ecosystem.
- Stay Ahead of the Curve - Keep up with the latest Salesforce releases, tools, and best practices. You’ll continuously explore new capabilities to help us get the most out of our Salesforce investment, sharing fresh ideas with the team to keep TravelPerk at the forefront of CRM innovation.
As part of a Salesforce team in growth mode, you’ll contribute to scaling our revenue systems and crafting best-in-class solutions. This is an exciting opportunity to make a lasting impact on a high-growth company, with Salesforce as a core pillar of our success strategy. Join us to help shape the future of business travel, one flow and feature at a time!
What Will You Need
- Experience in Salesforce administration and CRM systems.
- At least Admin 201.
- Deep understanding of Salesforce features and functionality.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Ability to work both independently and collaboratively.
- Apex ability is a plus.
Our Benefits
- 🌴 25 days annual leave plus bank holidays;
- 💼 Company Pension Plan with Aviva;
- 💊 Private medical insurance from Bupa;
- 🙌 Life insurance with Zurich;
- 🧘 Income Protection + Wellbeing App with Unum;
- 🦷 Access to voluntary dental insurance through Bupa;
- 🚲 Tax-efficient schemes such as Cycle2Work & electric car leasing via Octopus;
- 💪 Discounts on 12-month gym memberships with GymFlex;
- 💙 iFeel - a mental health support tool with access to therapists year round;
- 🎟️ Access to a wide variety of discounts and rewards;
- 🥳 Unforgettable TravelPerk events, including our spectacular annual summer party;
- 👶 Parental leave: 12 to 16 weeks, based on location and eligibility factors;
- 🫶 16 paid hours per year to volunteer for a cause of your choice;
- 🌎 A ’Work from anywhere’ in the world allowance of 20 working days per year.
- 📈 Exponential growth opportunities
How We Work & Values
Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. As such, this role requires you to be within commuting distance of one of our hubs. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace.
At TravelPerk, we prioritise experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.
TravelPerk is a global company with a diverse customer base—, and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you.
You can check about our values here and see our IRL approach in this video. We'll guide you through our culture and explain how it will underpin your success in this role.
Read more about our latest updates here.
We provide relocation assistance for certain roles. Please specify your need for this in your application, and we will evaluate the possibility on a case-by-case basis. English is our official office language, so we request that resumes be submitted in English for effective communication.
