Build the future of the AI Data Cloud. Join the Snowflake team.
As a member of Snowflake's Global Professional Services and Training (PS&T) organization and part of the PS&T Operations team, you will work on creating, implementing, and managing a communications strategy and you will support enablement programs for the Professional Services and Training organization. Working in a fast-paced, challenging, and rewarding environment, you will experience first-hand the immediate and direct impact your contributions have on Snowflake's rapidly-expanding PS&T organization and its base of global customers.
AS A PROGRAM AND COMMUNICATIONS MANAGER IN THE PS&T OPERATIONS TEAM, YOU MAY WORK ON THE FOLLOWING INITIATIVES:
Enablement:
Management of PS&T internal pages on Snowflake’s content management and LMS platforms; including creating/editing content as needed
Working with knowledge guilds and other SMEs to keep enablement assets updated
Management of the PS&T Enablement calendar for attendees and presenters
Coordination and facilitation of the 2-week new hire onboarding bootcamp monthly
Providing support to other PS&T enablement programs and PS&T events as needed
PS&T Communications
Coordination/Responsibility for departmental newsletter
Development and execution of departmental communication strategy to inform, engage, and align PS&T employees through various channels including: newsletters, executive messaging, comms schedule
Coordination with PS&T leadership and key stakeholders to ensure appropriate and clear messaging for internal alignment
Internal Marketing
Partnering with company Marketing resources to produce internal marketing collateral and education for increased visibility and engagement between Snowflake Sales and PS&T.
Collaborate with other internal departments to ensure PS&T messaging is included in larger corporate wide events, i.e. Sales Kickoff (SKO), Snowflake Summit and other regional events
OUR IDEAL CANDIDATE WILL HAVE :
BA/BS in relevant field or equivalent experience
10+ years of experience working within Professional Services or related field technical organization
Excellent writing and editing skills
Strong attention to detail and ability to manage multiple projects simultaneously across various stakeholders and deadlines
Experience with technical enablement and collateral development
BONUS POINTS FOR HAVING :
Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.
The application window is expected to be open until January 3, 2025. This opportunity will remain posted based on business needs, which may be before or after the specified date."
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
