We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.The Team:
The Celonis Value Engineering (VE) team is focused on managing the entire customer value lifecycle, from sales through value realization, renewal and expansion. As a Senior Value Engineer - India, your primary focus will be supporting our GCC's (Global Competency Centers) across the Adopt and Expand phases of our customer value journey. This team will be a part of the Global VE CoE spearheading our mission of data-driven business transformation with our customers.
You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.
The Role:
Key Responsibilities:
Collaborate with GCC customers in India to uncover their core business challenges and determine how Celonis can help them achieve their business objectives
Provide support to other regions, including APAC, to establish and cultivate foundational accounts.
Build strong relationships with our customers by winning their trust through technical, product expertise, and business acumen to act as a trusted advisor.
Collaborate and share customer insights & feedback with internal Product and Engineering teams to influence product innovation
Create re-usable collateral, best practices & tools within the Global VE Center of Excellence and feed them back to the regional Value Engineering team
Conduct ROI analysis and develop business cases to quantify the potential benefits of implementing Celonis solutions
The work you’ll do:
5+ years of relevant pre-sales, customer success, strategy consulting, or related experience in with a focus in {industry} required;
1-2 years of experience with Celonis or process mining tools is a plus
● Hold a Master's/Bachelor's Degree, preferably in Business, Finance, or Engineering
● Deep understanding of business processes across various industries, with experience in process optimization and automation.
● Have a technical bent of mind; knowledge or hands-on experience in SQL, Python is a plus
● Exhibit strong analytical skills, capable of interpreting data, identifying trends, and drawing actionable insights.
● Excellent communication and presentation skills, with the ability to articulate complex concepts in a clear and compelling manner.
● Ability to work independently and as part of a team in a fast-paced, dynamic environment.
Identify & Frame Value
● Discover and translate customers’ strategic priorities into high-impact Celonis use cases
● Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers
● Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives
Realize Value
● Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement
● Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives
● Present results and realized value to senior management and C-level executive
Scale Value
● Build a strategic expansion roadmap for customers embedding Celonis EMS as a strategic business transformation platform in their organization and therefore drive adoption and expansion
● Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases
The qualifications you need:
● Value Selling Methodology: You have advanced knowledge and experience following the Celonis value selling methodology alongside the customer journey: including discovery, qualification, value assessment and PoV’s, and demonstrate the full value potential of Celonis
● Product Expertise: You are an expert in guiding the customer’s IT team throughout their journey, demonstrating hands-on the power of Celonis and accelerating value realization by building dashboards, Apps, Action Flows
● Value Realization: You have advanced knowledge and expertise in identifying and prioritising use cases, implementing improvement measures and becoming a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/expand their subscription with Celonis
● Project Management: You are able to plan and manage project scope, expectations and timelines. You will need to manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible.
● Executive Stakeholder Management: Proven experience in preparing and communicating results to stakeholders and management, both internally and externally.
● Domain Expertise: Leverage your advanced business domain expertise, such as in Finance or Supply Chain as well as strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) and build a compelling value roadmap for the customer
● Industry Expertise: You have advanced industry expertise and a proven ability to develop a deep understanding of industry trends and strategic opportunities of the C-Suite and build an integrated Celonis roadmap
What Celonis Can Offer You:
The unique opportunity to work with industry-leading process mining technology
Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here.
Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
A global and growing team of Celonauts from diverse backgrounds to learn from and work with
An open-minded culture with innovative, autonomous teams
Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future
About Us:
Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Equal Opportunity at Celonis:
Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better.
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