Regional Director, Japan - Asia-Pacific Region

Wrike • Tokyo • 1m ago

Ready to become a Wriker?

As the Regional Director for Japan - Asia-Pacific, you will lead efforts to drive bookings growth and reduce churn, contributing to an accelerated increase in our NET ARR (Annual Recurring Revenue). Reporting directly to the General Manager in charge of International, you will directly manage a team of Account Managers and Customer Success Managers, supported by presales, consulting, marketing, and operations teams.

How You’ll make an impact

This role is highly customer-focused, with over 50% of your time dedicated to engaging with clients and prospects. Your main responsibilities will include:

Define and implement the strategy for each market in the region, adapting Wrike’s focus on Core Business Workflows to meet specific local needs and opportunities.
Accelerate the acquisition of new customers by identifying and seizing opportunities in key sectors across the Asia-Pacific region.
Drive growth within existing accounts through cross-selling, upselling, and the introduction of new services that align with customer goals and Wrike’s offerings.
Ensure robust adoption of Wrike services within existing customer organizations, working closely with teams to deliver value and enhance customer satisfaction.

You will achieve your best if you have

A strong track record in sales and customer success leadership within the SaaS industry in the Japan - Asia-Pacific region.
Native Japanese proficiency and cultural understanding, enabling effective communication and relationship-building with local clients and stakeholders.
Proven experience in managing cross-functional teams, with the ability to collaborate effectively with presales, marketing, and operational support.

You will stand out with

Exceptional customer focus and the ability to spend a majority of time directly engaging with clients and prospects.
Strategic vision to shape and execute market-specific approaches that drive growth and customer retention.
Strategic and hands-on leadership that can drive both customer acquisition and expansion, align regional initiatives with Wrike’s business objectives, and build sustainable, long-term success in the Japan - Asia-Pacific market.